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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17945
Experience:  HNC Computing; Large format and multifunction printer expert
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Workforce 845 won't print black despite new cartridge

Customer Question

Workforce 845 won't print black despite new cartridge
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

If fitting a new cartridge and running a nozzle clean did not help, then the print head may be clogged or damaged.

You can try a deep clean of the print head.

If that doesn't work, then the print head will need to be replaced.