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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38162
Experience:  Troubleshoot printers, scanners, etc.
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My printer shows a small blue light blinking and will not

Customer Question

My printer shows a small blue light blinking and will not print anything from my computer.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was there any change recently to your internet modem / router device(s)?

Do you have windows xp, vista, or 7, or 8, 10, or mac laptop?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 year ago.

Can you please try the following:

  1. Turn on the printer if it is not already on.

  2. On the printer device, touch the Wireless signal icon.

    ; the Wireless screen will display.

  3. Touch the gear (Settings) icon .

  4. Touch the option Wireless Setup Wizard
    , then follow the on-screen instructions to connect to your wi-fi / wireless network name.
    ; (Note: If you have wi-fi / wireless password ***** key, it is case-sensitive.)

  5. If successful, then check printing from the computer.

- If there is still any issue, please answer my questions in my previous reply above.

When you are available, please reply at the box below to continue. Thank you.

Expert:  Viet - Printer Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.