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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9019
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My printer wont print it says paper source setting is

Customer Question

My printer wont print it says paper source setting is invalid. I have it set to letter size which is what is in there. there are no paper jams
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The Paper Source setting could specify a Paper Tray, or it could say 'Cassette' or 'Manual Feed'.

You find the Paper Source setting in either the program's print settings (that you are printing from), or more likely in the printer's driver settings, or in the printer's own settings.

On a Windows PC, the Paper Source setting would be in

Control Panel - Devices and Printers - right-click on the printer's icon there, and choose the Properties.

That's where a Windows PC's printer driver settings are. Correct the Paper Source setting, then click on OK until the Properties sheet closes, to save the changed setting.

Customer: replied 1 year ago.
It is on the correct source and still not printing!!!
Customer: replied 1 year ago.
do not charge me for this service it was unacceptable!!!!!!!!!!!!!!!!
Expert:  Russell H. replied 1 year ago.

What "Paper Source" settings are now set? in the driver settings.

Expert:  Russell H. replied 1 year ago.

In the printer's driver settings on the computer, that is.

Customer: replied 1 year ago.
I am canceling payment on my credit card I had a school paper due today and could not wait after your solution did not help at all!!!
Customer: replied 1 year ago.
Leave me alone!!!!!!!!!!!!!!!!!!!
Expert:  Robert M. replied 1 year ago.

the paper has to be correct in the page setup as well as the print setup