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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer went offline. need it back online Ive shut off

Customer Question

my printer went offline. need it back online
Ive shut off and turned on, still offline
I emptied the que and still nothing
I have Windows 8.1
Submitted: 1 year ago.
Category: Printers
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
Did it work. Cancel my request
Customer: replied 1 year ago.
Cancel immediately
Customer: replied 1 year ago.
Going to get professional help
Expert:  Kamil Anwar replied 1 year ago.

For cancellation; please e-mail***@******.***

Expert:  Kamil Anwar replied 1 year ago.

However, we are professional techs and can help you with your issue.