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Richard, Technician
Category: Printers
Satisfied Customers: 37598
Experience:  Printer and scanner problem resolver for over 15 years
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I have received an Epson Workforce WE-3620. Less than a

Customer Question

I have received an Epson Workforce WE-3620. Less than a minute after turning on, the screen msg says to turn off the unit. And turn it back on. At the bottom it says error code 0x88
Id like to know what error code 0x88 means?
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
I put it away for the night. I'll probably see if I can get ahold of the CD that originally came with it.
Expert:  Richard replied 1 year ago.

ok, but if you now start it Matt, do you still get the error?

Customer: replied 1 year ago.
Hi Richard...Ive done that multiple times. Id really just like to know what the Error Code means. Maybe I could get it fixed myself.
Expert:  Richard replied 1 year ago.

Defective Encoder Strip or Sensor.

You can try to clean the strip yourself, this film shows how (slightly different on your model but same strip)

Else you would need to return the printer to have the sensor replaced.