How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17359
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

I have an HP Envy 7645 and it will auto feed documents if it

Customer Question

I have an HP Envy 7645 and it will auto feed documents if it ask it to copy but it will not feed if I ask it to scan....This problem just used to feed fine when scanning
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Vicky,

You will need to make sure you have set the scan source as the Automatic Document Feeder within the HP scan software on your computer. It should then scan ok from the auto feeder.

Related Printers Questions