How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13238
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Printers Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have been unable to load the paper into my MX922 printer.

Customer Question

I have been unable to load the paper into my MX922 printer. Please help me
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

There are two drawers in the front, the upper drawer is mainly for envelopes and photo paper ( smaller paper )

And the lower drawer is for standard letter sized printing paper.

Which drawer are you trying to load paper into, and what seems to be the issue you are having?

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
Cannot fit paper into bottom drawer
Expert:  Dustin replied 1 year ago.

What size paper are you trying to load?

Also, have you tried opening the plastic guides inside to allow the paper to fit in the drawer?