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My canon printer is jammed. The carriage will not slide

Customer Question
across the bar...
my canon printer is jammed. The carriage will not slide across the bar
Submitted: 2 years ago.Category: Printers
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Answered in 4 hours by:
3/12/2016
Technician: Electronics Pete, Engineer replied 2 years ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,578
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi there,

Turn the printer off and gently try to slide the carriage across the bar.

Check for any areas of resistance, then investigate further - check for any debris that may have gotten jammed up in the mechanism.

If you cannot find anything or the carriage does not free itself, then the printer will need to be sent for repair.

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Technician: Electronics Pete, Engineer replied 2 years ago

Hi, just checking in on your question. How did things turn out for you?

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Electronics Pete, Engineer
Category: Printers
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Experience: HNC Computing; Large format and multifunction printer expert

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