How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Technician
Category: Printers
Satisfied Customers: 11191
Experience:  Bachelor of Computer Application (BCA), Professional Experience in Printers
Type Your Printers Question Here...
Ashik is online now
A new question is answered every 9 seconds

Am just about to install HP Deskjet 3055a onto new Lenovo

Customer Question

Hi Pearl. Am just about to install HP Deskjet 3055a onto new Lenovo ideapad 500. Was only reading the advice on webpage when you popped up. I no longer have the disk and wonder if I can just plug printer in with USB cable and Lenovo will find drivers to suit. Unfortunately as I type my antivirus has come over on top of this message and decided to install at the same time. Think I've just shut the av down.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Printer Technician should be aware of?
Customer: I lost the original HP disk. Nothing else relevant I can think of. Thanks.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer where you can place your fully refundable $5 deposit (plus $13 after the Printer Technician responds). While you're filling out that form, I'll tell the Printer Technician about your situation and connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

You need to install the drivers and software first. Go to this website -->

Click GO under Option 2

Next to "HP Deskjet 3050A e-All-in-One Printer series - J611 Full Feature Software and Driver" click Download button on right. This will download the latest drivers and software. Open the downloaded file and follow the onscreen instructions to setup your printer.

If you have any difficulty on following the steps above, please let me know and I will walk you through the steps.