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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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To install a new C110 toner cartridge I lifted the tab to

Customer Question

To install a new C110 toner cartridge I lifted the tab to pull out the empty black cartridge but it wouldn't release out so I tried to push it back in place and then try the Rotate Toner button again. The Rotate Toner button didn't work and now the cartridge rotation function is jammed. How so do I free up the cartridge rotation function so I can replace the black cartridge?
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem replacing toner cartridges.