Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there Patty and welcome
I am very sorry about the delay.
You will need to open the back of the printer up and remove the paper jam from there.
I have an article that shows you, with pictures, how to do all this which you can follow on my link below
Complete the steps on that link and this will get the paperjam cleared.
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
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