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Kodak easy share 5300 is acting up. Will only print yellow…

Customer Question
Kodak easy share 5300...

Kodak easy share 5300 is acting up. Will only print yellow and no other color. My name is ***** ***** sorry :)

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Trying to print a picture, I have replaced both cartridges. Tried cleaning the part where the cartridges put out ink, with a qtip and alcohol. tried doing a reset on the printer. everything I can think of. at this point Im only getting yellow ink./

Submitted: 2 years ago.Category: Printers
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Answered in 15 minutes by:
3/7/2016
Technician: Richard, Technician replied 2 years ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,395
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

Have you done a print head clean on the printer via the printers menu?

Please let me know

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Customer reply replied 2 years ago
I have
Technician: Richard, Technician replied 2 years ago

ok, they can take a few runs to get it really clean.

Can you run it 4 times and then tell me if it improves please

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John
John, Computer Science Engineer
Category: Printers
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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