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I have a Canon MG3500 and it keeps telling me it can't

Customer Question
I have a Canon...

I have a Canon MG3500 and it keeps telling me it can't print. I can run the test print fine and can scan, but every time I try to print something other than the test print it says printer couldn't print!

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Printer Technician should be aware of?

Can't think of anything. All seems to be set up properly

Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
3/5/2016
Technician: Ashik, Technician replied 2 years ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,434
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Are you using a Mac or Windows PC ? If using Windows, what version of Windows are you using ? XP, Vista, 7,8,8.1 or 10 ?

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Technician: Ashik, Technician replied 2 years ago

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Shefin
Shefin, Printer and Office Equip. Specialist
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