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My computer says that my new Epson workforce wf-3640 is

Customer Question
ready to print, but the...
my computer says that my new Epson workforce wf-3640 is ready to print, but the printer display is stuck on language, who do I get the printer to work?
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
3/5/2016
Technician: Ashik, Technician replied 2 years ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,141
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is this a new printer ? Try this. Unplug the printer from power for 1 minute and connect it back. Try to print. Does it work now ?

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Customer reply replied 2 years ago
no my computer says it is in a state of default the status is printer error and I need trouble shooting.
Technician: Ashik, Technician replied 2 years ago

We can troubleshoot. But first need to identify whether the issue is with printer or computer.

Are you using an Apple Mac or Windows PC ?

Can you do copies from the printer itself ?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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