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I have a Xerox Workcentre 7556...I am trying to print 100 lb…

Customer Question
I have a Xerox Workcentre...
I have a Xerox Workcentre 7556...I am trying to print 100 lb glossy through the bypass tray and it cancels each time I print with the following message...
"The job was deleted due to a paper type and/or paper size (which is correct) within the job that cannot be printed face up". What does that mean and what do I need to do
Submitted: 2 years ago.Category: Printers
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
I never heard from anyone, so I will never use you again. I wasted my money...
Answered in 8 hours by:
3/5/2016
Technician: Electronics Pete, Engineer replied 2 years ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,831
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hello Marion,

Sorry for the delay.

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Technician: Electronics Pete, Engineer replied 2 years ago

This error will happen if the bypass tray is not setup correctly for the type of paper you are using.

What are the settings you are using on the machine for that tray?

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