Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mx922 error B200 - moved to new computer and now have this…

Customer Question
mx922 error B200 - moved...
mx922 error B200 - moved to new computer and now have this error
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
3/4/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,351
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

This issue is not related to your new computer.

Unfortunately this B200 error indicates a hardware problem,

specifically, it is the result of a bad printhead (or the logic board that controls it).

The head is a "wear item" that fails with age/use. As this is a 2013 model printer, it is at/past its 3 year service life, so this type of failure is not surprising.

There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault.

While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $85; if the logic board is bad you’re looking at $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.

Best regards, ***** ***** for the news,

Nathan

--

Please note:

I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.

Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. Again I apologize there is not a better outcome here, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.

Ask Your Own Printers Question
Technician: Nathan, Engineer replied 2 years ago

Did you need more help with this?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,351
31,351 Satisfied Customers
Experience: Computer networking/repair. 12+ years experience.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My MX922 periodically quits and show error B200. I turn it
My MX922 periodically quits and show error B200. I turn it off for a while and then back on. It works for a while then goes back to the error mode.… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
Cannon Mx922--error reading B200 what to do. Dell with
Cannon Mx922--error reading B200 what to do JA: What kind of computer or device are you printing from? Customer: dell with windows 10 JA: How long has this been going on with your MX922? Customer: yes… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Canon MX922 which just shut down after working fine
Good morning. I have a Canon MX922 which just shut down after working fine earlier in the morning. It says "Support Code B200" and says to turn the device off and unplug the power cord. I have done th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My canon mx922 sundenly stopped working and displayed a
my canon mx922 sundenly stopped working and displayed a support code B200 … read more
Nathan
Nathan
Engineer
Bachelors of Science
31,351 satisfied customers
I have a Canon MX922 printer. Keep getting error code B200.
Hi....I have a Canon MX922 printer. Keep getting error code B200. What do I do? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have Canon MX922 printer for 3 years. It displays B200
I have Canon MX922 printer for 3 years. It displays B200 error. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have an MX922 printer that is showing a B200 error code,
I have an MX922 printer that is showing a B200 error code, what do I do? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
Error code B200 on a Canon MX922 printer. Is there a
Error code B200 on a Canon MX922 printer JA: Is your MX922 displaying the error on all print jobs, even after you restart it? Customer: yes JA: When did you last update the printer driver software? Cu… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Helped me last night with my Canon Pixma MX922's B200 error
Richard helped me last night with my Canon Pixma MX922's B200 error code. (I bought the printer in November, 2014.) I had tried many ways to unplug the machine, but he suggested I plug the printer int… read more
Nathan
Nathan
Engineer
Bachelors of Science
31,351 satisfied customers
I have an error. B200 I am told to turn off power and
I have an error. B200 I am told to turn off power and contact support center. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Have been dealing with error B200, now have 1403. MX922,
Nothing unusual before the B200. There is some fuzzy or contradictory advice about how to reset the printer to clear the error after cleaning the printhead with distilled water. I am doing the "close cover after startup when print head moves "more than halfway" left. I "reset" it, and got this error, which is new. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I just printed something out of my MX922 printer and got a
I just printed something out of my MX922 printer and got a support code message to contact support. the code is B200 … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a Canon MX922. Error message keeps coming on. B200,
I have a Canon MX922. Error message keeps coming on. B200 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I got a code 6000 and b200, canon mx922, laptop pc, the code
I got a code 6000 and b200 JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine? Customer: canon mx922 JA: What kind of computer are you printing… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have an Mx922 and it will turno on but nothing else, canon
I have an Mx922 and it will turno on but nothing else … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have an mx922 canon printer and its telling me i need
i have an mx922 canon printer and its telling me i need repair but i don't have a manual to look up trouble shooting to see if i can fix the problem … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have a Pixma MX922. I just got a support code B200. The
I have a Pixma MX922. I just got a support code B200. The manual says to contact the service center. Help! Thanks, Bart… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
I have error B200. PRINTER ERROR HAS OCCURRED. UNPLUG THE
I have error B200. 'PRINTER ERROR HAS OCCURRED. UNPLUG THE POWER CORD AND CONTACT THE SERVICE CENTER.' I have a MX870. What do I need to do?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x