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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I tried to scan & download a doc. It did not scan nor

Customer Question

I tried to scan & download a doc. It did not scan nor download. I turned the printer off, (disabled?) and now it will not turn on again.
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is there any power showing on the printer at all?

And what is the make and model of the printer?

Please let me know.