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Assist with installation

Customer Question
Assist with installation
Submitted: 2 years ago.Category: Printers
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Answered in 5 minutes by:
3/4/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,202
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. What's the model of your printer?

Is there any error or message when installing?

Do you have windows xp, vista, or 7 or 8 or 10, or mac computer?

Please reply at the box below. Thank you.

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Technician: Viet - Printer Tech, Printer Technician replied 2 years ago

Please stay with me on this web page. Yes, your Canon Pixma MG2500 printer is compatible with your Dell Windows 10 computer. What happens when you install the Canon printer on your Dell computer? Is there any error or message?

Please type at the box below on this web page only, then click on the Send button below to communicate with me. Thank you.

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Technician: Viet - Printer Tech, Printer Technician replied 2 years ago

Please install the printer MG2500 series MP Drivers on your Dell Windows 10 computer by clicking on the Canon website below:

http://support-au.canon.com.au/contents/AU/EN/0100533301.html

, there, scroll down near the bottom, then check the box in front of the option "I have read and understood the information above..."

, then click on Download below it in order to download the file called mp68-win-mg2500-1_02-ea32_2

, then open / install it, then your printer will work on your computer.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - Printer Tech
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,202
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Experience: Troubleshoot printers, scanners, etc.

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