Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a KODAK 6150 office jet printer. The printer

Customer Question
cartridge assembly is jammed or...
I have a KODAK 6150 office jet printer. The printer cartridge assembly is jammed or stuck. How can I unjam or unstick it so the cartridge assembly will release to allow me to install a printer cartridge?
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
3/2/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 32,134
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Is the issue that the carriage is stuck over on the right side?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Kodak ESP Office 6150. It no longer is able to
I have a Kodak ESP Office 6150. It no longer is able to print or copy. When I turn it on it always states that it has "printerhead cartridge jam".. The cable seems to move, but the cartridge carrage d… read more
Nathan
Nathan
Engineer
32,134 satisfied customers
My name is ***** ***** and it's regarding an error message
Hello..my name is ***** ***** and it's regarding an error message 3527 on a Kodak ESP Office 6150 printer. There appears to be no obstruction but I can't clear the error message off and the cartridge … read more
Nathan
Nathan
Engineer
32,134 satisfied customers
I have a Kodak ESP9 All in one printer with a cartridge
I have a Kodak ESP9 All in one printer with a cartridge carriage that is stuck in the left position. I have tried everything including calling Kodak but they can't help me. Please help me. I need this… read more
Nathan
Nathan
Engineer
32,134 satisfied customers
My 6150 printer cartridge is jammed. Now,following your advice,
My 6150 printer cartridge is jammed. Now,following your advice, I managed to pull off the 3 white tapes at the rear. I followed your advice on this page, but my cartridge still will not move, nor can … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Our power at school went off 4 times in a row. In the meantime
Our power at school went off 4 times in a row. In the meantime my printer was trying to restart and was "scanning". Now the "ribbon" is stuck and my printer won't print or scan. How can I fix this. I … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Kodak ESP Office 2150. // Papaper jammed / Unjammed / Removed
Kodak ESP Office 2150. // Papaper jammed / Unjammed / Removed ink cartridges and printer head. / Reinstalled / Still receiving same message, "Attention : Printhead loose or missing. // Install printhe… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a kodak ESP Office 6150 printer. The error alert has
I have a kodak ESP Office 6150 printer. The error alert has occured. printhead artridge jam. i have check for paper jam front and back of printer, cant's see any obstruction. the printhead cartridge a… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have two kodak printers and both are down... the carriage
I have two kodak printers and both are down... the carriage slams to the right the error # XXXXX XXXXX the ESP 5250 is 3527 and on the ESP C315 #3515 is this a problem that can be fixed? the carriges … read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
ESP 6150, PRINTHEAD CARTAGE JAM, NO OBSTRUCTION NOTED,
ESP 6150, PRINTHEAD CARTAGE JAM, NO OBSTRUCTION NOTED, PRINTER HEAD OVER TO THE LEFT UNDER PART OF PRINTER HOUSING. HOW DO I RELEASE IT FROM THERE… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I have a Kodak ESP Office 6150 printer. The printhead carriage
I have a Kodak ESP Office 6150 printer. The printhead carriage is jammed on the left hand side under the plastic cover, so no access to it is possible. Is there a way to release it?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Kodak esp office 6150 ink cartridge has jammed in the left
Kodak esp office 6150 ink cartridge has jammed in the left side of the printer. Have looked for a paper jam by using the access panel at back of printer as recommended by by the readout on the printer… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have a Kodak ESP 5200 Series printer with a paper jam. How
I have a Kodak ESP 5200 Series printer with a paper jam. How do I access the jam to remove it?… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
3513 is the error code on my printer. I have loaded and reloaded
3513 is the error code on my printer. I have loaded and reloaded the cartridges and turned the machine on and off, but it still says the printhead is loose, missing or not installed correctly.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
We have a kodak printer ESPO office 6150. The printhead carriage
We have a kodak printer ESPO office 6150. The printhead carriage is jamed and lodged under the cover (ledge) on the far left side of the ink cartfidge chamber. How can the return be dislodged? The cod… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a Kodak ESP 3250 printer which gives an error message
I have a Kodak ESP 3250 printer which gives an error message of "printhead carriage jam". The ink cartridge is on the left side of the printer and I can not get it to move. There is no paper jam. How … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Installed printer head and ink.Screen says push ok I do it
Installed printer head and ink.Screen says push ok I do it still says install printer head and ink.… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have brand new kodak esp5200 series all-in-one printer and
I have brand new kodak esp5200 series all-in-one printer and I tried to print 8 copies of a single page document from my computer and I have a paper jam and I HAVE OPENED UP THEPLACE WHERE THE PRINT C… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
aki tried to print amouse mat on my new kodak ESP3250 but it
aki tried to print amouse mat on my new kodak ESP3250 but it got jammed inside the machine ;could you please tell me how i can release it… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x