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I am trying to scan documents using my Macbook Air. I have a…

Customer Question
Hi Pearl! I am...

Hi Pearl! I am trying to scan documents using my Macbook Air. I have a Cannon MX432 printer and not sure how to do it. On my printer I pressed the scan mode on my menu button, but when I try to push okay or start it doesn't work. When I go into Scan finder on the computer, it will scan the document there and it asks where to save it. I save it on my desktop and then I go to the desk top and it is not there. Do up kw How i can solve this problem? Thanks, ATL

Technician's Assistant: Huh?

I do not know how to scan documents on my MacBook Air using the printer Cann model MX432

Submitted: 2 years ago.Category: Printers
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Answered in 5 minutes by:
3/2/2016
Technician: Jason Jones, Technician replied 2 years ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,487
Experience: 10+ years work experience.
Verified

Hello,

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

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Customer reply replied 2 years ago
I am not PEARL
Technician: Jason Jones, Technician replied 2 years ago

You are not Pearl? I never said you were.

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