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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Officejet 6700 printer. The printer will not

Customer Question

I have an Officejet 6700 printer. The printer will not print. When I send a job, the printer gets it. When I click on the printer, it shows the printer paused. When I click on resume printer, I get the message "Empty Print file!" and "idle". It stays there a while and then goes to Pause again. How do I fix this?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Can you tell me, which version of Windows do you use ?