How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have an Officejet 6700 printer. The printer will not

Customer Question

I have an Officejet 6700 printer. The printer will not print. When I send a job, the printer gets it. When I click on the printer, it shows the printer paused. When I click on resume printer, I get the message "Empty Print file!" and "idle". It stays there a while and then goes to Pause again. How do I fix this?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Can you tell me, which version of Windows do you use ?