How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Just purchased a PIXMA MG 7720. Attempted to download the

Customer Question

Just purchased a PIXMA MG 7720. Attempted to download the driver and the message received stated: no driver for my Mac OS X 10.6.8 operating system. I don't want to upgrade my OS because I lose my ability to use all my Word and Excel files. What can I do? Is there a different Canon printer that would work with my present system?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

No new printer will work with older version of MAC, but I do not understand that, who gave you the information that, Word and Excel files will not work in the updated version of MAC OS, because Word and Excel is thirdparty software and if you upgrade the OS, nothing will be effected except the inbuilt MAC softwares. Unless you completely format the hard drive and install the latest OS.