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Am getting erroe messagfe, OXE8. What is this?

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Am getting erroe messagfe, OXE8. What is this?
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
3/1/2016
Technician: Harold Hanna, Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you today Howard? Did you place the ink cartridges in yourself?

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Technician: Harold Hanna, Engineer replied 2 years ago

This error refers to your ink cartridges. Please remove them. Often there is a few areas of tape that have to be removed. Sometimes missing one or even a piece of one tape can cause this error.

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Technician: Harold Hanna, Engineer replied 2 years ago

Please let me know what step you are at in this process.

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Customer reply replied 2 years ago
How do I get the cartriges to stay where I can remove them?
Technician: Harold Hanna, Engineer replied 2 years ago

Do you have the Epson software installed on your computer?

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Technician: Harold Hanna, Engineer replied 2 years ago

Can you also double check your model number? I believe the one provided may be a serial number. Usually the model number will be easily obtained and view able somewhere on the front/top of the printer.

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