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Richard, Technician
Category: Printers
Satisfied Customers: 48373
Experience:  Printer and scanner problem resolver for over 15 years
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The Installation Disk that came with the printer does NOT

Customer Question

The Installation Disk that came with the printer does NOT run. It stops about half and removes what it has downloaded. Therefore, My printer does not work without the installation.
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.

Hi there and welcome

there can be an issue with the installation disk so I would like you please to download the installation online and run the installation from this.

You can get the installation from my link below

Once the file is downloaded, run it and perform the installation this way.

Let me know please if it then completes.