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HP 6515 will not print NEW black cartridge. Cleaned heads…

Customer Question
HP 6515 will not...

HP 6515 will not print NEW black cartridge. Cleaned heads many times. Ran print alignment. Ink level for black shows full. Thank-you, Tom

Technician's Assistant: Sometimes printer issues that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

I just told you my situation. NEW black cartridge will not print.

Technician's Assistant: Is there anything else important you think the Printer Technician should know?

Not that I'm aware of.

Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
3/1/2016
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you tried aligning the cartridges?

Thank you.

S H E F I N

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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