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MP970 - the error message U052 has appeared and nothing has…

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MP970 - the error message...
MP970 - the error message U052 has appeared and nothing has been changed. what can I do?
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
3/1/2016
Technician: WesPCDr, Technician replied 2 years ago
WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1,509
Experience: Over 5 years as a computer and printer repair technician
Verified

Hi, I can help with the printer issue.

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Technician: WesPCDr, Technician replied 2 years ago

The problem is due to a malfunctioned print head. To fix the issue, follow the steps in this link:

https://support.usa.canon.com/kb/index?page=content&id=ART138026

If the steps do not work, then the print head has malfunctioned and a replacement print head will need to be purchased.

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