Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I can help with the printer issue.
To fix the problem, re-install the software and it will re-install the proper scanning software for you.
Here is a link for you to download the software for your printer.
Look for your OS version and choose Search. Then a new page will display.
From there choose to download and Run the Full Driver and Software Package.
Let me know if you have any other questions, I will be glad to answer.
Also, please rate my answer below based on your satisfaction. Thank you.