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I have purchased a epsonWF-7620 A3+MFP printer on 18/2/16. I…

Customer Question
I have purchased a epsonWF-7620...
I have purchased a epsonWF-7620 A3+MFP printer on 18/2/16. I have connected it to my Mac Laptop and my IMac. It will print but will not scan or fax. Could you call me on 07 54456453 or(###) ###-####to help me please.
Bernie McGovern
Submitted: 2 years ago.Category: Printers
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Answered in 2 minutes by:
2/28/2016
Technician: Kamil Anwar, Technician replied 2 years ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,068
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 2 years ago
ok
Technician: Kamil Anwar, Technician replied 2 years ago

I sent request for remote service. Please accept it then follow steps here to connect with me.

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Customer reply replied 2 years ago
is this the total amount or is it on top of the $32
Technician: Kamil Anwar, Technician replied 2 years ago

The $26 is an additional amount for remoting in.

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Customer reply replied 2 years ago
please cancel all advice and moneys
Technician: Kamil Anwar, Technician replied 2 years ago

For cancellation, please email***@******.*** since i am a tech only, i do not have access to billing.

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Shefin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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