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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson Model WF-3620 SN SEDY149807, purchased May 29, 2015

Customer Question

Epson Model WF-3620 SN SEDY149807, purchased May 29, 2015 from Office Max is printing light horizontal stripes on color images. I've tried cleanding and aligning print heads but the problem persists. All ink levels are at about 50%.
Can you offer a solution.
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with the best answer possible.

It is a problem with the printhead because the printhead is the part of the printer which puts ink on the paper.

Did you try cleaning the printhead manually?


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