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When I print, it spools the pages as if it will print and…

Customer Question
when I print, it spools...
when I print, it spools the pages as if it will print and then it says the process rastertobrother 1030 stopped unexpectedly, has not done this before so wondering how to fix it.
Submitted: 2 years ago.Category: Printers
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Answered in 38 minutes by:
2/26/2016
Technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Printers
Satisfied Customers: 908
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

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Technician: Tim, Sr. Engineer replied 2 years ago

Ellen, when did this start? And its it actually causing a problem? It sounds to be like after you start the print process, and it prints the process responsible for that particular print job should normally, gracefully shutdown with out telling you, but for what ever some times its terminating and letting you know.

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