Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
We have a multifunction and this week it has decided it wont
we have a multifunction and this week it has decided it wont print and I cant scan documents to email, I have uninstalled and set it up again and it is saying scanner driver failed. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
I have a Brother MFC-9840CDW and use to be able to print in
I have a Brother MFC-9840CDW and use to be able to print in color. I changed computers and everything is hooked up correctly, but I can't print in color… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My Brother DCP J152W printer goes offline if it isnt used
My Brother DCP J152W printer goes offline if it isn't used for a while, and seems to be impossible to get back online despite turning off and on again etc. It is connected to the wireless and my compu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
How to have the MFC-8950DW automatically print legal if you
How can you make the MFC-8950DW automatically print legal if you put it in the multifunction tray? (so people can send it jobs and it will automatically choose the right paper size)… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
We have a Belkin wireless router upstairs, a portable very
We have a Belkin wireless router upstairs, a portable very new Mac Pro that roams all over the house, and my Linux portable in the lower level of the house. All computers connect to the wireless route… read more
Nathan
Nathan
Bachelors of Science
1,516 satisfied customers
I keep getting a Brother 4570cdw printer is offline message
I keep getting a 'Brother 4570cdw printer is offline' message whenever I try to print a document. I am connected wireless, using Windows 8, and it is my default printer. Do you have any suggestions? T… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,185 satisfied customers
I have a Brother MFC 9840cdw. Upon startup, I hear a series
I have a Brother MFC 9840cdw. Upon startup, I hear a series of 3 sets of 3 clicks, each set about 1 second apart. Shortly after the third set, the printer displays "Print Unable 2A." I have tried swap… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My wireless printer is turned on, but my computer says the
My wireless printer is turned on, but my computer says the printer is offline. How can I turn it on? The printer works some of the time, but other times says it is offline. I have removed and readded … read more
Robert M.
Robert M.
Bachelor's Degree
3,562 satisfied customers
I have a Brother MFC-8460N. It works great when it works.
I have a Brother MFC-8460N. It works great when it works. The printer poriton of the product goes offline on a daily basis. I have 4 computers on our network and they lose communications at different … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Hi, I have a brother J5910DW wireless printer. Sometimes
Hi, I have a brother J5910DW wireless printer. Sometimes it prints perfectly, but other times I get an error message, or printer offline message.… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
I have a DCP-J315W printer which is connected to my desk top
I have a DCP-J315W printer which is connected to my desk top computer via a modem & wireless.It again will not print. This is the second time in a month. The port it is connected to is 10.1.1.2.… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
Bother printer MFC-9840CDW keeps dumping Black toner, Changed
Bother printer MFC-9840CDW keeps dumping Black toner, Changed Cartridge, and drum have cleaned out printer 4 times now… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
My fax machine requires that I pick up the handset in order
My fax machine requires that I pick up the handset in order for a fax to be rceived. How can I stop this so that the fax receives automatically?… read more
romr2009
romr2009
Bachelor's Degree
329 satisfied customers
I have printer MCF 685CW. I cannot get it to turn on. And,
I have printer MCF 685CW. I cannot get it to turn on. And, yes, it is pluged in. I used it Monday evening with no problems. I tried to use it yesterday and noticed the machine was not on. I tried seve… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a wireless printer that only prints from my wireless
I have a wireless printer that only prints from my wireless laptop computer and not my desktop(wired) or my other wireless laptop. I solved it once when I made changes to either my router or DSL modem… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
498 satisfied customers
My Brother MFC 240-C wont print. It displays a report saying
My Brother MFC 240-C won't print. It displays a report saying "Low Temperature, allow machine to warm up to room temperature". The printer is room temperature, which is 22 degrees Celsius. what can I … read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Hello I have a Canon MX860 multifunction printer, a new
Hello I have a Canon MX860 multifunction printer, a new windows 7 PC laptop and a wireless router. My brother, who is a network expert, set it all up for me and for a while, I could print wirelessly. … read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
My printer wont print and says it is offline and get repeated
My printer won't print and says it is "offline" and get repeated alerts that it is offline and then that it is connected. Now it says it is offline and don't know how to "fix it" because the "fix it" … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x