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How do you clear a paper jam when there is no paper in view?

Customer Question
I have a HP Officejet...
How do you clear a paper jam when there is no paper in view?
I have a HP Officejet Pro 6830
Submitted: 2 years ago.Category: Printers
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Answered in 3 hours by:
2/23/2016
Technician: Electronics Pete, Engineer replied 2 years ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,598
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi there,

Try manually pushing a piece of stiff card through the paper feed slot - that should help to clear any small paper fragments that may be stuck inside the printer...

Reply back and let me know if that works for you?

Pete.

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