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I have had my epson 5 or 6 weeks. I recently replaced my ink…

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I have had my epson...
I have had my epson 5 or 6 weeks. I recently replaced my ink cartridges. The black and yellow work.The blue and red have a yellow triangle with a warning that they are out of ink.
I have followed the directions over and over.The message says that they are placed correctly but still have the "empty" warning. What to do?
Submitted: 2 years ago.Category: Printers
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Answered in 12 minutes by:
2/23/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 32,151
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Sandra.

This is a paid support service. Even for a new printer, epson does not provide instant online chat support. I'm happy to help you with this, but there is a fee for me time. Do you wish to continue?

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Technician: Nathan, Engineer replied 2 years ago

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Shefin
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