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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have had my epson 5 or 6 weeks. I recently replaced my ink

Customer Question

I have had my epson 5 or 6 weeks. I recently replaced my ink cartridges. The black and yellow work.The blue and red have a yellow triangle with a warning that they are out of ink.
I have followed the directions over and over.The message says that they are placed correctly but still have the "empty" warning. What to do?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Sandra.

This is a paid support service. Even for a new printer, epson does not provide instant online chat support. I'm happy to help you with this, but there is a fee for me time. Do you wish to continue?

Expert:  Nathan replied 1 year ago.

Did you need more help with this?

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