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Cleveland Print quality, doing head cleaning on HP 8600, All…

Customer Question
Cleveland Print quality, doing...

Cleveland Print quality, doing head cleaning on HP 8600, All but the yellow square have lines through them

Technician's Assistant: Thanks. Can you give me any more details about your issue?

In my print quality toolbox print head cleaning level 1.2.3 all produce lines in the blue, majenta green, orange and purple squares, New HP cartridges in all.

Submitted: 2 years ago.Category: Printers
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Answered in 28 minutes by:
2/23/2016
Technician: John, Computer Science Engineer replied 2 years ago
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,638
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Verified

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Are you using genuine and new HP cartridges? Or HP refilled ones?

Also, is the printer still in warranty?

Thanks,

John

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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