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I cant install Epson XP-420 printer -Windows 7 Home Premiun…

Customer Question
I cant install Epson...

I cant install Epson XP-420 printer -Windows 7 Home Premiun 64 bit ~ Get message InstalNavi has stopped working ~ a problem caused the program to stop working properly

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

Cant install Epson xp-420 printer on my desktop-windows 7 home premium 64 bit- get message installnavi has stopped working-a problem caused the program to stop working - help please- thank you - Bill -***@******.***

Technician's Assistant: Is there anything else the Printer Technician should be aware of?

Not that I know about

Submitted: 2 years ago.Category: Printers
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Answered in 11 minutes by:
2/22/2016
Technician: Sudipto, Engineer replied 2 years ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,047
Experience: DIploma in Computer Hardware
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Are you using the disc to install the printer ?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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