Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a dell mfp 3115cn and i keep getting the following…

Customer Question
I have a dell...

I have a dell mfp 3115cn and i keep getting the following error.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Restart printer- reseat m cart.

Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 57 minutes by:
2/22/2016
Technician: John, Computer Science Engineer replied 2 years ago
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,638
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Verified

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Please follow the steps found here: How to Troubleshoot Reseat Cartridge Errors <==== CLICK HERE

Please let me know if it works or not.

Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.

Please read below also:

Some customers get upset when they do not get a quick solution and as a result rate my service as poor even though it is the correct answer. I respectfully ***** ***** you go to rate me, if you are inclined to rate me poorly, to please let me know what more I can do to gain a positive rating. That would be highly appreciated.

If you are satisfied with my job please leave me a positive feedback, that's the only way for me to be paid by JustAnswer.com, you won't be charged again. Remember this doesn't have to be the final answer. We can continue communicating for no additional charges.

If you require any additional information, please do not hesitate to let me know clicking reply. Please do not leave negative feedback, just click Reply instead.

Thank You and I wish you all the best. GOD Blessings!!!

John

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,638
14,638 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It is my HP Color LaserJet Pro MFP M477fdw printer with the
It is my HP Color LaserJet Pro MFP M477fdw printer with the 60.02 error sign … read more
Harry
Harry
2,174 satisfied customers
I have a Dell 3115cn that keeps saying "reset fuser"
HI, I have a Dell 3115cn that keeps saying "reset fuser" 010-390. It's a brand new printer. I tried swapping the fuser unit with another existing Dell 3115cn, and now both are giving the error. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a dell printer 3031cn I keep getting two errors remove
I have a dell printer 3031cn I keep getting two errors remove tape from c cart and error m cart 093-921. I have to turn the printer off and back on to get rid of it. Any advice?… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a Dell MFP Color Laser Printer 3115cn that displays
I have a Dell MFP Color Laser Printer 3115cn that displays the message load tray 1 paper - the paper tray is filled. Is there a way to reset - it won't print? Thank you, Lisa Power [email protected]… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Dell 3130cn. I ordered a replacement cyan cartridge
I have a Dell 3130cn. I ordered a replacement cyan cartridge for a 3130cn from Market Monkey in Glasgow in May but didnt need it till yesterday. The printer will not accept it repeating the message fi… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Hi - I have a Dell MFP 3115cn printer that has not been used
Hi - I have a Dell MFP 3115cn printer that has not been used for about 3 years. We would like to use it again. I tried a simple photocopy and got a page where the black is perfect but the whole page i… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
how do i setup the scanning feature on a Dell Multifunction
how do i setup the scanning feature on a Dell Multifunction color laser printer 3115cn on a wireless network? I can print wireless but not scan.… read more
John
John
Computer Science Engineer
Bachelor's Degree
14,638 satisfied customers
DELL 3115cn PROBLEM 117-311 SystemHaving recently purchased
DELL 3115cn PROBLEM 117-311 System Having recently purchased a new original Dell HG432 - Transfer Belt Unit in June, the LED board warned that the Fuser Unit would need replacing in November 2011. A n… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Dell 3110Cn color printer. It repeatedly gives me
I have a Dell 3110Cn color printer. It repeatedly gives me an error message 010-396, which says to "reseat the fuser" and restart the computer. I have done what it says, including reseating the fuser … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
We have three Dell Computers and a Dell 3130 Color Laser Printer
We have three Dell Computers and a Dell 3130 Color Laser Printer and, in general, have been very happy with them all. However, our Dell 3130cn printer will not work and is giving us the following mess… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a dell laser printer -mfp 3115cn - I keep getting the
I have a dell laser printer -mfp 3115cn - I keep getting the following error. Restart printer - reseat c cartridge. The cartridges are fairly new. Any suggestions.… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
on the dell 3115cn printer what keys do you need to press to
on the dell 3115cn printer what keys do you need to press to by pass the error message on the printer so that you can do a firmware up date… read more
bbl242003
bbl242003
Federal
Master's Degree
26 satisfied customers
My Dell MFP 1125 Printer keeps delivering an "Out of Paper"
My Dell MFP 1125 Printer keeps delivering an "Out of Paper" message, even though it has paper, and will not print. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Have a Dell 3115cn MFP color printer. Purchased in Nov of
Have a Dell 3115cn MFP color printer. Purchased in Nov of 2008. On the little screen getting the following: 117-313 System Restart - Contact support if message returns. Have restarted the printer many… read more
Aastan
Aastan
Business Owner
Bachelor's Degree
114 satisfied customers
replacement yellow ink cartridge(s) refuse to work. The depleted
replacement yellow ink cartridge(s) refuse to work. The depleted note appears each time I try to restart print… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Hi -- Installed a new black 40 cartridge (Canon brand)
Hi -- Installed a new black "40" cartridge (Canon brand) in a MP460 printer and get error U051 (cartridge cannot be recognized). What corrective action is needed? Thanks, Bill… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I am running W7 64 bit. After much internet research, I was
I am running W7 64 bit. After much internet research, I was able to install the Linksys WPSM54G print server onto my Home network (Belkin router) to run a Dell MFP 3115cn printer. It worked for a few … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have replace the Cyan cartridge in my printer, carefully
I have replace the Cyan cartridge in my printer, carefully and properly, but the message board continues to flash "Ink empty-Cyan" and then instruct me as to how to change it, which I've already done.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x