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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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K Toner lights say empty, but have a full cartridge

Customer Question

k Toner lights say empty, but have a full cartridge
Submitted: 1 year ago.
Category: Printers
Expert:  Anthony replied 1 year ago.



Customer: replied 1 year ago.
My OKI printer indicates my K toner is empty. It has just been replaced.
Customer: replied 1 year ago.
The OKI is a 8600
Expert:  Dustin replied 1 year ago.

Hello, my name is ***** ***** I will do my best to assist you.

Was it a brand new toner cartridge you inserted? Or a remanufactured or refurbished / refilled toner?

Also, did you wait to replace the toner until after you seen the "replace toner" message for the K toner?

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