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My fuji xerox docuprint cm225 fw has a paper jam. I think a…

Customer Question
Hi my fuji xerox docuprint...
Hi my fuji xerox docuprint cm225 fw has a paper jam. I think a small piece of paper got torn off when I was clearing the jam.
Submitted: 2 years ago.Category: Printers
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Answered in 18 minutes by:
2/21/2016
Technician: Michelle, Printer Expert replied 2 years ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,064
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

let me know the location of the paper jam torn piece in the printer.

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Customer reply replied 2 years ago
Just inside where printing happens
Technician: Michelle, Printer Expert replied 2 years ago

do you have a service manual for the printer so that i can let you know which pages to refer and follow the paper jam removal steps.

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Customer reply replied 2 years ago
I have followed the steps from the manual, it does not tell u how to deal with the torn paper
Technician: Michelle, Printer Expert replied 2 years ago

open the printer remove the toner cartridges and use a flash light to locate the locations of Center output tray, Transfer belt, Levers, Rear cover, Adf cover and the standard sheet tray.

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Technician: Michelle, Printer Expert replied 2 years ago

Click on the link and follow the steps from page # ***** onward.

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Customer reply replied 2 years ago
I cannot see a link
Technician: Michelle, Printer Expert replied 2 years ago

let me put it again

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Technician: Michelle, Printer Expert replied 2 years ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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