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I i am having this same problem with my printer and want to…

Customer Question
Hii i am having...

Hii i am having this same problem with my printer and want to know how to do a hard reset as it is a touch sceen so only has an on/off button

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

It wont turn on using the on/off button anymore, if i turn it off at the power it will come on but say "all funtions will be disabled' then turns off again

Technician's Assistant: Is there anything else important you think the Printer Technician should know?

No thats it

Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
2/21/2016
Technician: Michelle, Printer Expert replied 2 years ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,119
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

what is the make and model of the printer.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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