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My Canon ink absorber is all most full need to fix that and…

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My Canon ink absorber is...
My Canon ink absorber is all most full need to fix that and my printer MX700 will not print in black now are they related
Submitted: 2 years ago.Category: Printers
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Answered in 6 minutes by:
2/20/2016
Technician: Harold Hanna, Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello Steve. This is usually two separate issues but could possibly be related if the ink absorber is so full it does not allow it to print at all. How long have you had the printer?

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Technician: Harold Hanna, Engineer replied 2 years ago

Please let me know if you are still available and we can discuss how to properly clean the ink absorbers or where to purchase new ones. It is likely the error has stopped your printer from printing and needs to be resolved first.

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Technician: Harold Hanna, Engineer replied 2 years ago

From your printers manual --

"The machine has a builtin ink absorber to hold the ink used during Print Head cleaning. This error indicates the ink absorber is nearly full. However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible in regards ***** *****" I can assist you with either cleaning the ink absorber or purchase of a new one.

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