Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

L2740DW I am wanting a desktop shorcut to see received PC…

Customer Question
L2740DW I am wanting a desktop...
L2740DW
I am wanting a desktop shorcut to see received PC faxes without opening control center and 3 level menu?I want to delete faxes in my database once processed. How is this done?
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 hours by:
2/19/2016
Technician: Michael Hannigan, Technician replied 2 years ago
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11,888
Experience: 25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Ask Your Own Printers Question
Technician: Michael Hannigan, Technician replied 2 years ago

You can run brother's PC FAX software which will allow you to view then from your tray icon

Each time your computer receives a fax, the PC-FAX icon in the task tray will alternate between and .

When the fax has been received, the icon changes to .

The icon changes to when the received fax has been viewed.

  1. Double-click to open the Fax Received folder.

  2. Double-click any new faxes to view them.

    The name of your unread faxes will be based on the date and time that the faxes were received (for example: Fax 2-20-2014 16;40;21.tif) until you assign each fax a file name.

Ask Your Own Printers Question
Customer reply replied 2 years ago
i want to delete this icon one finished with it . How do I delete it from there.
Also when a voice call comes in the tone looking for a fax message persists can it be turned off?
Technician: Michael Hannigan, Technician replied 2 years ago

I don't understand what you are asking.

You can either have the icon there, which will alert you when you have a fax, or you can use the control center when you want to check. But if you remove the icon (which you could do by closing PC-FAX), then it won't be running so you can click on it when you receive a fax.

The fax icon will change when you have a fax. Once you view the fax, the icon will stop blinking - note that PC-FAX and the control center are two different programs, each with different functionality. PC-FAX is just for a quick way of viewing faxes without, as you mentioned, going through three levels of menus.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp

Michael Hannigan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Trying to learn how to scan using Brother MFC-J435W 3-in-1
Trying to learn how to scan using Brother MFC-J435W 3-in-1 printer. Have selected Scans from Start menu; the icon is at bottom of my computer screen. Now what do I do? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have brother MFC L2740 DW model. We had it to PC fax
I have brother MFC L2740 DW model. We had it to PC fax receiving. It was working well for few day, but now the printer is stuck on transferring fax to PC when there is nothing to fax receive. This is … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
551 satisfied customers
Fax was sent to me and shows in receive fax list but i can't
Fax was sent to me and shows in receive fax list but i can't find the actual fax, image, etc … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
brother mfc9440cn is receiving faxes but not printing them.
brother mfc9440cn is receiving faxes but not printing them. Menue>2>5>3 has no faxes stored in memory. This unit use to work fine, something happened.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer stopped working after a virus alert popped up while
My printer stopped working after a virus alert popped up while I was trying to print out an email. My computer is fine, it's just the printer, which shows an error of unknown origin alert ever time I … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
How do I cancel a print order once I have clicked "Print?" Have
How do I cancel a print order once I have clicked "Print?" Have Brother printer Model HL-2220 and cartride TN -450 Use a MacBook Pro running OS 10.6.8 with 2.4 GHz Intel Cor i5 processor Using MS Word… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a Brother MFC-620CN. I dont have any problem replacing
I have a Brother MFC-620CN. I don't have any problem replacing ink cartridges except for cyanide. The screen says Near Empty Cyan, I open the cover, install the cyanide cartridge and close the cover a… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master\u0027s Degree
390 satisfied customers
HP Photosmart Premium Fax C309 series When I attempt to copy
HP Photosmart Premium Fax C309 series When I attempt to copy a workpaper in color only colors appear on the copy but there is no black printing. I nk cartridges have been replaced… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
We had our Artisan 835 connected with a Mac mini. That Mac
We had our Artisan 835 connected with a Mac mini. That Mac Mini that Mac mini was taken down and stored. I tried to connect the artisan to my new iMac. It wouldn't print. I updated the software packag… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am receiving faxes to my computer via USB cable from my Brother
I am receiving faxes to my computer via USB cable from my Brother MFC-7840W all-in-one printer. However, the files show up in the portal as .tiff files and I need them to be in .pdf files. I have made… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a MFC-240C and I would like to know if I can program
I have a MFC-240C and I would like to know if I can program my machine to scan and fax only without ink...and if so..how?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
i have an itellifax 1960c and cant remember how to record a
i have an itellifax 1960c and cant remember how to record a new message. Please help. thanks… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I uninstalled my Lexmark 7600 Series printer from both of my
I uninstalled my Lexmark 7600 Series printer from both of my computers, because it wasn't working properly with my laptop. I then reinstalled to my desktop, got it set up for wireless, and am trying t… read more
Eric
Eric
Bachelor\u0027s Degree
217 satisfied customers
The suggested solution to my first question on a HPF4i80 has
The suggested solution to my first question on a HPF4i80 has not proved successful. I have therefore purchased a HP Photosmart C309 Wireless Printer. Installation was fine after I found that I had to … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Brother 210 C printer. at this time it will not print.
I have a Brother 210 C printer. at this time it will not print. The printer is telling me that it is unable to clean. I do not have the maintainance manual so i can not read the munal to find out what… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My model mfc 640 cw will not receive faxes and I cant print
My model mfc 640 cw will not receive faxes and I can't print anything from my pc. The lcd says "Unable to clean". I have gone by the manual for cleaning, but that doesn't work. What is the next step? … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hi. I have a Brother MFC-420CN and the print head is at the
Hi. I have a Brother MFC-420CN and the print head is at the far right. Per the FAQ, I can't move it and I need to call for help. What can I do myself? I'm an electronics engineer with technical expert… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
I have a HP Officejet 6500 E709a All-in-One series printer.
I have a HP Officejet 6500 E709a All-in-One series printer. It is new and I have only received a fax twice. Both times 2 sent pages printed on one sheet of paper and so the print was almost too small … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x