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Pixma mx490series how do I set it up

Customer Question
pixma mx490series how do I set it up
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
2/17/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,536
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Is this a new printer? Or new computer? etc.?

Are you currently able to make a copy from the printer's glass (not printing from the computer)?

Do you have the printer's USB cable?

What happens when you install the printer's driver / software CD disk if you have?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

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Technician: Viet - Printer Tech, Printer Technician replied 2 years ago

Can you please click on the Canon website below:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx490?tab=drivers

, then there, download and install the item MX490 series Full Driver & Software Package

, and follow the on-screen instructions during the installation.

- If there is any issue, please let me know if there is any error or message, and please answer all my previous questions above at this web page.

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

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