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I loaded an ink cartridge in my Model MX882 printer. Let the…

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I loaded an ink cartridge...
I loaded an ink cartridge in my Model MX882 printer. Let the upper portion of the printer down. The printer indicates an error. Said to turn off power and wait one minute, turn power back on. This did not fix the error. Any suggestions?
Submitted: 2 years ago.Category: Printers
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Answered in 15 minutes by:
2/17/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,358
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the exact error code/message you are getting (It should show at the top of the printer screen). Ie: B200, C000, etc.

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Shefin
Shefin, Printer and Office Equip. Specialist
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