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Printer error. Check manual. Not handy. Cartridge carriage…

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Printer error. Check manual. Not...
Printer error. Check manual. Not handy. Cartridge carriage does not move into place when I open the machine. I just replaced a cartridge and closed it. It made a noise. Now it is dead.
Submitted: 2 years ago.Category: Printers
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Answered in 5 minutes by:
2/17/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 29,498
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the exact code/message it is giving you?
OR is it not showing anything on the screen at all?

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Customer reply replied 2 years ago
Self healed. Thanks.
Technician: Nathan, Engineer replied 2 years ago

You're welcome, let me know if you need any further assistance.

Nathan

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Nathan
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 29,498
29,498 Satisfied Customers
Experience: Computer networking/repair. 12+ years experience.

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