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My Canon Pixma MX922 is set up as wireless. The modem is…

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My Canon Pixma MX922 is...
My Canon Pixma MX922 is set up as wireless. The modem is working properly. I can get on the internet on my notebook. I can't print from the notebook to the printer. Box says "printer is offline".
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
2/16/2016
Technician: Jason Jones, Technician replied 2 years ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,460
Experience: 10+ years work experience.
Verified

Hello,

I am the person that will be helping you today.

Were you ale to print from the notebook to the printer before you upgraded to Windows 10?

I will be standing by.

Thank you,
Jason

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Technician: Jason Jones, Technician replied 2 years ago

Please, stop creating duplicate questions. We can continue here.

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Technician: Jason Jones, Technician replied 2 years ago

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

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Customer reply replied 2 years ago
no t.hanks
Technician: Jason Jones, Technician replied 2 years ago

How do you wish to continue?

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