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What is error code 0x9D, printer does not want to print.

Customer Question
What is error code...

What is error code 0x9D, printer does not want to print.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Printer screen shows ok until you try to print then error pops up

Submitted: 2 years ago.Category: Printers
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Answered in 15 minutes by:
2/16/2016
Technician: Harold Hanna, Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello, what type of printer is this?

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Customer reply replied 2 years ago
epson wf-3620
Technician: Harold Hanna, Engineer replied 2 years ago

Were you trying to change anything when this happened? Have you tried anything specifically to fix this so far?

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Customer reply replied 2 years ago
any luck with an answer yet ??
Technician: Harold Hanna, Engineer replied 2 years ago

Hello, I asked if you tried anything to fix it. Or has anything changed recently with the printer?

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Customer reply replied 2 years ago
checked printer settings , they told me the default setting was the printer fax mode. reset to the printer mode, no change.
Technician: Harold Hanna, Engineer replied 2 years ago

OK thank you. Have you tried taking out the cartridges and putting them back in place?

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Technician: Harold Hanna, Engineer replied 2 years ago

If you have had the printer for a long time, it may think it is at end of life in regards ***** ***** printer waste ink levels. To reset this setting, please follow instructions on the following page. There is a file to download along with accompanying instructions. You will want to reset the number. Let me know if you have any questions.

http://ccm.net/faq/338-epson-error-message-end-of-service-life#simili_main

If this resolves your errors, please rate my assistance and let me know of any additional questions!

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Harold Hanna, Engineer
Category: Printers
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Experience: Sr System Administrator at General Dynamics

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