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Will not detect coloured ink cartridges. Will not print in
will not detect coloured ink cartridges. Will not print in black. … read more
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Nathan
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Second opinion] - I changed the black cartridge but the
Second opinion] - I changed the black cartridge but the printer won't print … read more
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I have a Brother MFC-5890CN. Its been working perfectly until
I have a Brother MFC-5890CN. It's been working perfectly until a paper jam yesterday. I removed the jam and the feed is fine, but now the BLACK ink will not print. It only printed portions of a docume… read more
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Nathan
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I have a brother mfc-255cw, installed new oem cartridges all
I have a brother mfc-255cw, installed new oem cartridges all print but the black one. Has been in storage for about 18 months w/o ink installed. Do I need to scrap it and buy a new one? Or can possibl… read more
networkwiz
networkwiz
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My brother printer MFC-J67100W reported ink low with a graphic
My brother printer MFC-J67100W reported ink low with a graphic indicating the black cartridge. I bought a brother cartridge BK LC77XL-BK (twice as wide as the LC73BK that was originally supplied) and … read more
robert
robert
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My Brother MFC-6940CW will not print black. There is a new
My Brother MFC-6940CW will not print black. There is a new cartridge in the printer and I have run it through the printer head cleaning cycle at least 7 times.… read more
Lee Carr
Lee Carr
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My brother MFC 5490 CN has brand new print cartridges in it,
My brother MFC 5490 CN has brand new print cartridges in it, yet the black will NOT print at all… read more
Shefin
Shefin
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Our office is using a Brother MFC-5860CN we have changed all
Our office is using a Brother MFC-5860CN we have changed all inks as the machine asked us to do as they where empty. We (with new full ink cartidges) cannot get the printer to print in black we have c… read more
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Carl L
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LC61 Series Printer #MFC-495cw. The black ink cartridge is
LC61 Series Printer #MFC-495cw. The black ink cartridge is not printing even though it is a brand new cartridge.… read more
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Printer Doctor
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Printer MFC-495CW is not printing black, yes print colors,
Printer Brother MFC-495CW is not printing black, yes to printing colors, even with a new black ink.… read more
Sowrav D.
Sowrav D.
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I have a Brother MFC-240C. I just replaced all the ink cartridges
I have a Brother MFC-240C. I just replaced all the ink cartridges with new ones, Brother brand, and I can't get the printer to print in grayscale or black. I have performed a dozen cleanings and nothi… read more
Richard
Richard
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I have a Brother MFC-6490CW that I just opened and tried to
I have a Brother MFC-6490CW that I just opened and tried to use recently. The black ink does not print. I replaced the black cartridge with a new one, went through the "cleaning" sequence several time… read more
Sandeep Pamarati
Sandeep Pamarati
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I have an MFC 6490CW printer.etc.... The black print does
I have an MFC 6490CW printer.etc.... The black print does not respond when I try to print. All other colors are OK but the black does not respond. I have tried two different new cartridges but there i… read more
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Sandeep Pamarati
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Hello, I purchased a Brother MFC-6490CW over a year ago and
Hello, I purchased a Brother MFC-6490CW over a year ago and finally set it up a few weeks ago. My black ink will not work. I thought maybe I damaged it because I first miss installed the yellow cartri… read more
Freddy M.
Freddy M.
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Just bought a Brother MFC-5890CN. Would not print black. Ran
Just bought a Brother MFC-5890CN. Would not print black. Ran cleaning procedure 10x, nothing. Just bought a new black ink cartridge and still no black print.… read more
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Robert Preston
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Cant get my Brother MFC-490CW to print black. Colors work
Can't get my Brother MFC-490CW to print black. Colors work fine. Brand new black ink cartridge… read more
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Richard
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will Brother LC65 Black or colors High Yield Ink Cartridges
will Brother LC65 Black or colors High Yield Ink Cartridges work in the mfc-490. if not then why the mfc-6490 work with both l65 and l61… read more
Sandeep Pamarati
Sandeep Pamarati
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I have a Brother MFC-290C. I cannot find the directions and
I have a Brother MFC-290C. I cannot find the directions and need to replace the ink cartridges. How do you find then remove the spent cartridges...help. I need to print asap.… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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