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MasterFixIt
MasterFixIt, Technician
Category: Printers
Satisfied Customers: 9568
Experience:  I have been fixing Printers and copiers for over 30 years.
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How can I clean the print head of hp officejetpro L 7680?

Customer Question

Hi, How can I clean the print head of hp officejetpro L 7680?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It doesn't print the black color I have cleaned the print head 4 times but to no help, I have read that one can use hot water but I do not know how.
JA: Is there anything else the Printer Technician should be aware of?
Customer: No I don't think so.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

Hi and good morning,

In this case you may need to simply replace that printer head, but you can watch these two videos to get some insight on this process. If cleaning the head doesn't solve the issue , you can order a new head HP and replace it, the process is easy and the head comes with good easy to follow instructions;-)

The videos are generic and cover most of the printers yours may be slightly different;-)

https://www.youtube.com/watch?v=mv71N7nJCFg

http://support.hp.com/us-en/document/c01957673

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Tech Michael