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Printer will not print message from my computer. It did

Customer Question
print a "Printer Status Report"...
printer will not print message from my computer. It did print a "Printer Status Report"
Submitted: 2 years ago.Category: Printers
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Answered in 12 minutes by:
2/13/2016
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,812
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.

Thank you.
S H E F I N

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Customer reply replied 2 years ago
windows 7
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

How do you connect the printer to the computer? Using USB cable?

Thank you.

S H E F I N

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Customer reply replied 2 years ago
I am not sure
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

Can you check if the computer connected to the computer by a cable?

Thank you.

S H E F I N

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Customer reply replied 2 years ago
There is an electric cord/cable that connects printer to computer
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

Please click Start button and select Devices and Printers. Right click on the printer name and select Set as Default. Then, try printing again.

Thank you.

S H E F I N

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Customer reply replied 2 years ago
Where is the start button?
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

The Windows button that you see on the bottom left corner of your desktop.

Thank you.

S H E F I N

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Customer reply replied 2 years ago
I will not pay any more to solve this problem. Is the start button on my computer or printer?
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

The Start button on your computer.

Thank you.

S H E F I N

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Customer reply replied 2 years ago
Thank You, ***** ***** print
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

I am glad to hear that.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,812
6,812 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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