Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My printer is not working, it has a cycle power error

Customer Question
My printer is not...

My printer is not working, it has a cycle power error message, I have also put out the power and put it back on, but it is still not working.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

My printer is not working at all, printing, copying or scanning.

Technician's Assistant: Is there anything else the Printer Technician should be aware of?

I also tried uninstall and reinstall the driver, but still has the same message.

Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
2/12/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,434
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of the printer, and what is the exact error code/number given?

Ask Your Own Printers Question
Customer reply replied 2 years ago
xerox workcenter 3220 ; error message is "system error cycle power"
Technician: Nathan, Engineer replied 2 years ago

I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed.

Ask Your Own Printers Question
Technician: Nathan, Engineer replied 2 years ago

If you prefer to continue here instead, just let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a PIXMA MX882 printer. I recently updated Windows and
I have a PIXMA MX882 printer. I recently updated Windows and now it won't print - says it's out of paper. I tested connection with a scan and all went well. I copied a page and it did fine. Any ideas?… read more
Harry
Harry
2,176 satisfied customers
Third time. Just installed Epson NX420. Have two other Epson
Third time. Just installed Epson NX420. Have two other Epson Printers, Artison 50 and SureColor P900. When I turn on the NX420 it cycles all the paper until it runs our or I turn it off????? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Our printer will not print from the computer, it will scan
our printer will not print from the computer, it will scan and photo copy but not print for some reason. It did show a jam but there was no paper or a jam in it. We were printing tickets from ticketma… read more
Nathan
Nathan
Engineer
31,434 satisfied customers
I have Brother MFC 9840 printer. Recently I cannot scan multiple
I have Brother MFC 9840 printer. Recently I cannot scan multiple pages at one time as before, but can scan page by page. Anyone help?… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
290 satisfied customers
my brother mfc-j6510dw printer has been working great. all
my brother mfc-j6510dw printer has been working great. all of a sudden the Scan feature is not working over network. It keeps saying CHECK CONNECTION. The connection i fine because it still prints tho… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Have a Canon Image Class MF6590 printer/scanner. The printer
Have a Canon Image Class MF6590 printer/scanner. The printer works using the ADF or the Platen Glass. The scanner only works using the glass. If I attempt to scan through the ADF an error returned - T… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I have a brother MFC6490CW connected to wireless router via
Hi there, I have a brother MFC6490CW connected to wireless router via ethernet cable. I am able to print but for some reason not able to scan. I am getting the TW006 error message. saying the scanner … read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
My Cannon MX870 will not print. I get a message that says it
My Cannon MX870 will not print. I get a message that says it cannot print because of the printer status. It says to check the printer is connected and the power is on, which it is. The message also sa… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
I have a Xerox 8650mfp. Im gettting "Scanner disconnected"
I have a Xerox 8650mfp. I'm gettting "Scanner disconnected" message, which prevents copying. I'v tried disconnecting/ reconnecting the scanner bed cable to the printer, but it does nothing to solve th… read more
Gwtyree
Gwtyree
Technician
54 satisfied customers
I have an Epson Workforce 600 all in one printer. All of a
I have an Epson Workforce 600 all in one printer. All of a sudden it stopped working in print mode. Whenever I hit "print" I get an error message that says the printer is off line. It is also connecte… read more
thetrick327
thetrick327
4 satisfied customers
I recently installed an Officejet 4500 G510. I have other
I recently installed an Officejet 4500 G510. I have other HP printers currently installed on the same laptop. The 4500 will only be used in a select location. After printing from the printer, I receiv… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a HP All-in-One C-4280 printer/scanner/copier, which
I have a HP All-in-One C-4280 printer/scanner/copier, which used to work but now fails to scan. Copying works fine, and so does printing. Am running Photosmart Studio on system OS 10.6.4. When I click… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have my HP Photosmart connected but it is lite up and it
I have my HP Photosmart connected but it is lite up and it will do alignment pages but will not scan or make copies . What do I need to do to make it work?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I am using a Epson Stylus DX4800. Since being on holiday[ power
I am using a Epson Stylus DX4800. Since being on holiday[ power OFF and plug detached] the scanner function has failed. Symptom--Scan cannot be started. Reinstalled software [all] with original CD. No… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi,I just received my MFC-J615 W printer and I have a question
Hi, I just received my MFC-J615 W printer and I have a question about the installation disc. On Page 14 of the set up it says to install MFL-PRO Suite cd. The CD's that came in my box are 1.) Document… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
samsung mfc will not print from pc but does copys ok changed
samsung mfc will not print from pc but does copys ok changed printer cable to shorter length, checked connections, tried on two different computers, new toner worked for a week, when I send print comm… read more
online_help
online_help
Master's Degree
806 satisfied customers
HP C6380 All-in-one will not print. Cartridges are full (4
HP C6380 All-in-one will not print. Cartridges are full (4 color set) and the other black is one half full. I have deinstalled and reinstalled the HP software. Still, there is no display of ink. Neith… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
i have a hp c8180 all in one. when i scan and send a 35mm
i have a hp c8180 all in one. when i scan and send a 35mm slide to computer and then print from there the photo is blurred. if i scan and print directly at printer .... slide directly to photo it is s… read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x